To obtain your Air Transat refund, follow these essential steps. First, determine your ticket type—refundable or non-refundable—as this will influence your refund eligibility. If you have a refundable ticket, you can easily request a full refund. Start by visiting the Air Transat website and navigating to the “Manage My Booking” section, where you can enter your booking reference and last name.
For non-refundable tickets, you can still request a refund, but be prepared for the possibility of receiving travel credits instead of cash. If your flight was canceled or significantly delayed, you might have additional rights to a refund, even if your ticket is non-refundable.