Avianca does offer refunds for cancellations made within 24 hours of booking. This 24-hour window provides passengers with the flexibility to reconsider their travel plans without incurring penalties. If you book your flight and need to cancel shortly after, Avianca’s policy allows you to do so and receive a full refund, as long as the booking was made at least seven days before the flight’s departure.
To request a refund, simply log in to your Avianca account and navigate to the “My Trips” section. There, you can manage your booking and initiate the cancellation process. Keep in mind that this policy generally applies to flights booked directly through Avianca’s website, and third-party bookings may follow different rules.