In today’s digital-first world, online reputation is more than just reviews and ratings—it’s the digital heartbeat of your brand. Whether you’re a small business owner, entrepreneur, or established corporation, your online image can make or break customer trust, loyalty, and conversion.
Every Google search, social media mention, or online review contributes to a public perception that influences buying decisions. In fact, studies show that 93% of consumers read online reviews before making a purchase, and one negative article can drive away nearly 22% of potential customers.
