So my neighbor Mike runs a pediatric practice in Rogers (not using his real name because, well, he’d kill me for telling this story). For years, he built his practice through word of mouth. Great doctor, kids love him.
But last year, he couldn’t figure out why new patients had slowed to a trickle. When parents searched “pediatrician near me” on their phones, his practice was practically invisible because he’d ignored Google Business Profile optimization.
We grabbed lunch at Pressroom, pulled up his Google Business Profile on my phone, and… yikes. His hours were wrong, photos were outdated (still showed the old office before they moved!), and there were like 5 unanswered reviews just sitting there.
Three weeks after implementing basic Google Business Profile optimization strategies? His phone started ringing again with new families.